Solved Case Analysis: Electronic Redlining and the Information Superhighway By James R. Freeland, Anna Maria Anthony

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Description

This case presents the social dilemmas that can result from technological innovation. Video programming offered by the Baby Bells in the 1990s was not made available to poor and rural neighborhoods. The case promotes discussion of “haves” versus “have nots,” potential costs of poor deployment, regulatory delays, and public relations.

Publishing Authority:

Darden Business Publishing – University of Virginia

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