This undisguised case is appropriate for graduate-level organizational behavior, strategy, and leadership courses. Readers will be put in the shoes of a seasoned change agent hired to transform a publicly owned company on the brink of bankruptcy. With a 50% attrition rate, low employee morale, stock market delisting notice, failed ERP system, bank default, new credit facility search, forbearance agreements, and a going-concern opinion, the new CEO faced a significant crisis. The A case describes the situation and raises questions about the firm’s viability when James Leto becomes CEO. Several key leaders in the organization push to move the company’s core competency away from the reseller business toward an enterprise solutions and services business.
Darden Business Publishing – University of Virginia