Solved Case Analysis: Shanghai Otis Elevator Company B by Mark R. Eaker, Emily Jean Gibbons

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Description

In the A case (UVA-OB-0711), Bill Johnson takes over as manager of a new joint venture in Shanghai. The antecedent organization was poor and the reputation of Otis in the market is at stake. Johnson has little experience and faces severe challenges. The B case describes the actions he takes.

Publishing Authority:

Darden Business Publishing – University of Virginia

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