Solved Case Analysis: The Marriott Corporation Human Resources Department A: Managing A Low-Wage Work Force By Patricia H. Werhane, Orson W. Watson, Jenny Mead

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Description

The Marriott Corporation, family owned and run, has always had a nonunion stance. Its “welfare-to-work” programs have angered unions but have also created a more reliable low-wage workforce. These cases (see also the B case, UVA-E-0130) deal with the company’s efforts to reduce turnover in its low-wage positions (thus saving money), help those on welfare find employment, and maintain its traditionally high standards of operation.

Publishing Authority:

Darden Business Publishing – University of Virginia

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