Description
This B case continues the story of Emmett Taylor, an operations manager for a bottling company, as he decides what to do after an ice storm causes inventory holdups and an accident involving one of his employees. Taylor, plagued by stress, imagines himself on the golf course?a place he’s found tranquility in recent months?and he also seeks advice from an unlikely source.
Publishing Authority:
Darden Business Publishing – University of Virginia
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