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Solved HBR Case Solution: Rob Waldron at SCORE! Educational Centers By David A. Thomas & Stephanie L Woerner (Download Now)

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Solution Pages: 4

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Kaplan, an exceptional educational enterprise committed to providing quality academia services to its valued customers, acquired SCORE in 1996 for $5 Million for realizing benefits through diversifications. The strategic extension of Kaplan’s Education Centers through the acquisition of SCORE was an integrated strategy for growth, despite SCORE being a volatile entrepreneurial unit. Moreover, since the business model of SCORE was not yet proven outside North California, it appeared as a risky investment. However, Rob Waldron capitalized the potentials of the firm and directed its strengths of culture and competencies to build greater entity. SCORE had integrated technology in the execution of its tutoring services to reduce the potential operational costs while also formalizing the intrinsic culture of innovation, team-orientation, and commitment.

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