Solved Case Analysis: Lisa Baxter: Developing a Voice By Mary Gentile


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This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit This multi-part case follows a woman from her early career to a senior executive position, and illustrates how she discovers and strengthens her willingness and skill at voicing her values through a variety of challenges at different points in her career. The case brings home the idea that there is something appropriate to do at every stage of one’s career, and that voice is a muscle that needs to be exercised over time. The case is set in a consumer products context. It works well in leadership, organizational behavior, diversity, ethics and career management courses, as well as in stand-alone workshops.

Publishing Authority:

Darden Business Publishing – University of Virginia


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